Ms. Management

Posted: 21st April 2017 by Melissa in Ms. Management
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Ms. Management

Carol Levey, writer and creator of Ms. Management also appears as a guest blogger on Rent Sense. Her insights appear in dozens of other industry publications across the country. Carol is a regular presenter at the annual AAMD Education Conference, has served as MC Host for Award Events, and consistently over 35 years of volunteerism taught & authored curriculum for AAMD Education. She has been acknowledged for her outstanding contribution as an Industry Supplier becoming the recipient of the Jack Shapiro Award Winner twice; in 1987 & 1990.

Carol Levey is perhaps more recognized at the national level as an educator in the real estate industry. She served as one of the original team that produced the National Apartment Association coursework leading to the respected NALP designation. Her company Levey Enterprises has provided temporary leasing specialists, site managers and marketing offsite personnel to major apartment community operators throughout Colorado and across the U.S. Her business was founded on decades of experience in property management and executive leadership as a third-party leasing and corporate housing provider.

Read on for this month’s Ms. Management Q and A!

Q: I spent 3 years at the same property for my old company. I proved myself as a maintenance tech for more than a year becoming an assistant maintenance manager nearly two years ago. They knew I wanted my own property and I was told months ago that It would happen. Finally, I mentioned to a friend of mine at another company that I had been waiting but wondered if I should look elsewhere.
Fortunately, he found me something at his company. I have my own property but the new company is not as good. Now I learn that at my old company they promoted several people into maintenance supervisors. I guess I could have been one of those promoted. I’ve never been lucky enough to be at the right place at the right time. Any advice for me?

A: Hey not-so-lucky, maybe a fresh look will change your future. You sound like you’re great at maintenance; maybe not so much as an accomplished manager? Why would I believe that? Well, a manager looks for opportunities to take charge, direct communication, confront situations and control results.

You were given opportunities to grow and take charge at your previous company. Your maintenance skills were recognized and rewarded. Your employer was demonstrating a company goal to encourage your career path while motivating you to be patient until the best fit for you and the company that knows you well could be lined up. They have been providing people support which happens at good companies.

If I can be direct and you did ask; it’s you that dropped the ball! Your career is your responsibility to manage. Accomplished managers understand this. Now it appears that you would rather complain to an offsite friend instead of managing expectations at the company that supports your career. An assertive manager would direct communication by inquiring about your performance in the assistant role while getting specific suggestions about improvements necessary to groom your ability to “hit the ground running” in the new manager post. You had an “inside track” to stay up on the progress and/or stumbling blocks to your career path.

Going forward please remember what accomplished managers learn. Transparent communication and direct confrontation will give you the upper hand to control results. Though I wish you luck with your career, I would remind you that “luck is what bystanders observe when preparation meets opportunity.”

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